Deployment issue on windows server 2008(64 bit)

[Former Member]

Hi all,

I am using crystal reports 2008 trial version for my web application. Its working fine in development environment but when I deploy application in windows server 2008 64 bit edition it shows following error:"An error has occurred while attempting to load the Crystal Reports runtime. Either the Crystal Reports registry key permissions are insufficient, or the Crystal Reports runtime is not installed correctly. Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required."

Is there any resolution available for this problem except for changing the IIS settings for 32 bit applications?

Rgds

[former_member184995 · Accepted solution]

Read the following [article|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10d5fa88-2013-2c10-c9a5-f11963607d4e;jsessionid=(J2EE3417600)ID0244107750DB11172929121510648759End] as it goes over your issue.

Essentially you will have to set IIS to 32 bit at the least.

Jason

[Former Member · Accepted solution]

Dear Jason,

Thanks for your prompt reply and the link was very useful. I had tried the resolutions suggested but due to few other applications that run only on IIS full 64-bit mode I wont be able to change IIS to 32.

Rgds

Deepak Dashora

[former_member184995 · Accepted solution]

If that is the case then I do not believe you will be able to use Crystal Reports 2008 in your application. You would have to revert back to the bundled version that comes with VS.NET 2005 or VS.NET 2008.

Best Regards,

Jason

[Former Member · Accepted solution]

Dear Jason,

Thanks for your quick response. I am using sorting and parameter panel features in my solution and want to continue with them.

Regards

Deepak Dashora

[former_member183750 · Accepted solution]

CR 10.5 does not have those features. CR 2008 is not 64 bit. Kinda stuck between the proverbial rock and a hard place...

No other option I see, other than wait for the next version of CR which will be 32 and 64 bit - probably 3rd Q of this year...

Ludek