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Former Member
Mar 09, 2010 at 05:16 AM

Cannot Install SP2 Fix 2.1 - Emergency

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My model fail to function correctly after SP3 upgrade. (Wind 7 and Vista)

I uninstaller then installed base 2008 - Exported Swf flicker in browser and fail (attempted on Win 7 and Vista)

Attempted to upgrade base to SP2 2.1 (Downloaded Xcelsius Enterprise 2008 SP2 Fix Pack 2.1)

Executing Setup Failed with following message:

Xcelsius 2008 Setup Error

"The upgrade cannot be installed by Windows Installer service because the program to upgraded may be missing, or the upgrade may update a different version the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade."

Tried then to install SP1 Fix 2 to step up. But SP1 Fix 2 failed with same message.