Unknown Path Status for the Access Request.

[former_member468808]

Hello guys,

I am facing an issue for "New account request" submission, Request is not delivered to Mangers Work Inbox, in Search Request it displays Path status as "UNKNOWN". I have created a standard MSMP workflow (no customization / no BRF+ used) for New Account path, Request is not displaying in Manager Work Inbox (Manger stage is the first stage of the workflow).

Let me know for further information required.

[madhusap · Accepted solution]

Hi Sandeep,

Please check if you have Performed task-specific workflow customizing activities in GRC system.

For details you can check this note: 1804111 - Perform Task-Specific Customizing - Assign Agent

Regards,

Madhu

[former_member468808]

Hi Madhu,

Referred the above mentioned SNote and followed the attachment, now i am able to receive the requests in my Work Inbox. Thanks for your quick turnaround.