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Former Member
Mar 03, 2010 at 07:12 AM

Portal Drive - Access is Denied -


Hi All experts,

I have installed Portal Drive in my PC and connect to one of the path in KM.

The connection is working fine. However, When I went in the folder, an error message would prompt to me (There was a problem saving Thumbs.db. Error 5, Access is denied.) After clicking on discard changes button I can see the folder level which look like normal explorer. Thereafter, I had a try to create, delete and modify the folder but It couldn't be done. An Access is denied message box would prompt. The folder I have full control access and I'm the content admin and content manager.

How to make the thing works? Anyone please help me.

Thanks a million 😊