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Extra space in Mailform

Former Member
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Hi,

I am facing a starnge issue.

I have created a mailform with some text and conditions.

Now, in the email we are getting an extra space between texts defined under two separate text blocks.

Eq:

TEXT1 -> The number is &number&

TEXT2 -> and the second number is &secondnumber&.

Here, we are getting an extra space between contents of TEXT1 and TEXT2 in the email display. Codewise there is no space.

We can't combine the texts as we have some condition added for the display of TEXT2.

Any idea what could be the reason and how to fix this?

Do we by default have a space added for a text block?

Thanks,

Mohit

Accepted Solutions (0)

Answers (1)

Answers (1)

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Hi,

1.) Do you have these two attributes in two lines?

2.) Are you using Keyboard Enter key to go to next line?

If yes for both the questions, try using "Shift + Enter" and insert the attributes in two lines. The problem should be fixed.

If you have any other scenario, explain the steps you performed in detail.

BR, Sathish R

Former Member
0 Kudos

Thanks.

Let me explain the scenario and the problem in detail.

We have an email in which we have two text blocks defined, TEXT1 and TEXT2.

Each block contains some business related text....say for example.

TEXT1 contains the text -> The shipment number is &shipnumber&

TEXT2 contains the text -> and the tracking number is &tracknumber& (with condition)

TEXT3 contains the text -> . (period) and some footer related text.

And, text block TEXT2 has a condition to display the content only if the tracking number is not null.

Now, the issue that we are facing is we are getting an extra space between the text and the period defined in TEXT3.

i.e the text in the email is getting displayed as -

The shipment number is &shipnumber& . (extra space between &shipnumber& and period)

(OR) The shipment number is &shipnumber& and the tracking number is &tracknumber& . (extra space between &tracknumber& and period)

I am not sure if this is because the content and the period are defined in separate text blocks.

Do we by default have a space added for a text block?

Thanks,

Mohit

0 Kudos

Hi Mohit,

By default, a space is entered between contents in twp text blocks. I thought you had problem with lines in the same text.

BR, Sathish R

Former Member
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Thanks Sathish.

I thought so, just wanted to confirm.

Regards,

Mohit