BI Platform 4.2.4
We sometimes have Crystal Reports that sit in a pending state for a quite awhile even though there are no jobs actively running. They do eventually run successfully. What would be the cause of such a delay?
Could it be Idle Job Timeout settings in the various Crystal Servers (Processing, RAS, Cache)?
Crystal for Enterprise or "classic" Crystal?
For classic Crystal, I believe that all of the processing for a schedule still happens in the job server - unlike Webi where it gets passed to the processing server.
Do your reports have saved data in them? If so, the delay might be caused while the report is being opened (reports with data take longer to open) or while the data is removed from it. And if I'm wrong about this, I'm sure someone else will chime in here...
-Dell
Hi Michael,
Iam having a similar issue-but weirdly it goes away on its own.
How /where did you change the setting?
Thanks
Sandy
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