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Former Member

No Administrator found for the task (solution in FAQ not applicable sadly)

Hi All,

I have had to build a custom work item inbox due to complex client requirements, one of which being that all tasks are declared as "General tasks", so that all users can select and work them.

Work item execution is performed using the function module SWL_WI_DISPATCH (I've also tested using SAP_WAPI_EXECUTE_WORKITEM), which sometimes returns the error 'No administrator found for the task'.

I followed the standard instructions for this error message, refreshing the org assignments, transaction SWU_OBUF etc, and this did not help the issue.

The error seems to occur within the function module RH_WI_AGENT_EXECUTE_CHECK, however according to our configuration I can see no reason why users shouldn't be allowed to execute the work item, if the org assignment has been stable for several months, all tasks are generic, and the work item status is READY. There is no rule for determining agent beyond them being "General task"s.

Does anyone have any ideas? According to the data in SWWWIHEAD I can't see any reason why execution should be failing for these work items.

Thanks

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2 Answers

  • Best Answer
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    Former Member
    Mar 01, 2010 at 11:07 PM

    From where you are trying to access the workitems

    From SBWP. If its is from SBWP it should be fine. If you are trying to check workitem from workflow log and try to execute workitem which are not yours you should reserve the workitem.

    Please check.

    Thanks

    Arghadip

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    Former Member
    Mar 01, 2010 at 09:00 PM

    Hi,

    Check the way you are assigning agent to the worktiem. There might be some issue. Let us know.

    Regards,

    Niraj

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