on 03-01-2010 3:40 PM
Hi,
I am new to CRM. We are done with C41 of Best Practice, so i am able to activate all the standard CRM Interactive reports listed on UI.
My Source system client and Reporting client are different on CRM System.
CRM System is integrated with ERP system but not with BW system.
Now my task is to activate the standard BI reports on UI.
1. What is the difference between CRM Interactive reports and BI reports which are listed on the UI.
2. Do we need to connect to the BW server for activating these reports.
Kindly forward any documentation or link related to this topic.
Thanks,
Jaya.
Hi Jaya
Yes you will need to connect to BW to run the BI reports within CRM.
The difference between the reports available are as such.
Interactive Reports: Basic Reports without too much processing required.
BW Reports: More complex with heavier level of processing.
This is a general summary of the differences.
Regards
Arden
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