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Main Work Center is missing in the list of IW28/29

Former Member
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Hello Gurus,

We are getting a strange problem. We are using ECC 5.0

As Main work center is a mandatory field in IW21 but there are some notification without Main Work Center in IW28/29 list.

Why we are getting these notifications without workcenter?

The Main Work Center field is Mandatory and if we are opening any notification from the list of which workcenter is missing, the system is NOT allowing us to exit the scrreen unless we'll put any workcenter.

There is NO enhancement done for notifications, and we are getting this problem irrespective of date, creater and notificaton type. In IW28/29 list there are some notifications on same day, created by different users, with and without main work center.

Request you please let me know what went wrong with the system.

Has anybody encountered this kind of problem....

Thanks in anticipation.

Regards,

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Ravinder: just a thought: check maybe the influences of the work center in the SPRO field selection for notifications.....things like set/get or influences from functional location or a bunch of other things (that you can find in the field selection itself).

Alisa

Answers (4)

Answers (4)

Former Member
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not answered...............

peter_atkin
Active Contributor
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Are you using any interfaces or BAPIs? Sometimes these can bypass the screen processing logic.

Go into to these problematic notification ans see who/what created them.

PeteA

Former Member
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Hello PeteA,

Thanks for the reply.

No we are not using interfaces or BAPI for notifications, users are creating via IW21.

As I said earlier also those problematic notifications are irrespective of a particular user, i.e.

there are notifications, created by user (01234), with and without main work center.

And there are notifications of the same day (28/02/2010) with and without main work center.

@Savan

Thanks for the input but I've checked this also its mandatory for all the Notification Types.

@Pratap

Thanks for the input, but there is no authorization problem.

Gurus Please provide me some more possibilities, I'll check and test.

Thanks in advance,

Regards,

peter_atkin
Active Contributor
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Have a look in the change log to see if there is any clues there...

Were they created from a maintenance plan?

PeteA

Former Member
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Hello PeteA,

I've already checked the path extras>Notification documents>Changes:

But here only one entry is there if anybody has changed one more entry should be there, moreover system will NOT allow anybody to save after deleting work center.

And via Maintenence Plan call objects are Orders only.....:(

I checked for some notes but could not find a relevent one.

Help requested please.

Regards,

Former Member
0 Kudos

is this an actual user? or were they created by the system ? or indirectly uploaded? we had a similar problem but all the obligatory fields did not cause a problem when loaded by the system, until we did not open them manually.

another situation we encountered: sometimes, (only in some cases: test if this is your case) some obligatory fields that are in different tabs, will not be requested until you do not open the specific tab; (in MM it is very frequently so).

see if this is what happens ...

good luck

Edited by: alisa majer on Mar 1, 2010 3:59 PM

Former Member
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Hello Alisa,

Thanks for your answer; you are right, some obligatory fields that are in different tabs, will not be requested until you do not open the specific tab ; but as you know in our case that field is Main work center and it is in first TAB i.e. header.

(Reported by field was in different tab and system will not ask for it untill unless you open the TAB.)

And as I told you we are creating the Notifications manually (iw21)

Please guide us!

Regards,

peter_atkin
Active Contributor
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Can you post screen-shots of you notification tabs?

PeteA

Former Member
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Hello PeteA,

In our Notification Screen only one Tab is there Notification Information

and both main woek center and reported by fields are mandatory fields.

At the time of notification creation usually description is entered, and workcenter/plant and reported by, and function location is filled and saved.

Following is a design kind of thing of the N1 notification.

Notification: notification number, N1, Description of notification

Status: system status ,i , User status

TAB: Notification Information

Responsibilities

Main WorkCtr: -


/----


Reported by: Sanjay , Notif.date: -


, Notif.time:----


Reference Object

Funct. Location Test

Subject

Subject Long Text............................................................................................................

.........................................................................................................................................

Regards,

Sanjay

Former Member
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Hi Ravi,

We faced similar problem.

In our case, the main work center is not mandatory in creation mode where as mandatory in change mode.

You can check the following

1. In config, with influencing use notification type and set main workcenter as mandatory for a particular notification type and check it.

2. Maintain the main work center in the functional location. If you use this functinal location as reference object to create the notification, the main work center will be defaulted in the notification.

Hope this may help you to trace.

Regards,

Raj

peter_atkin
Active Contributor
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Sanjay

Are you using any Action-Box settings, or transaction variants ?

PeteA

Former Member
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Hello PeteA,

Could you please clarify about your question! (Are you using any Action-Box settings, or transaction variants ?)

For sure we are NOT using transaction varriants, but Action-Box setting please tell me how to check this.

Best regards,

Sanjay

peter_atkin
Active Contributor
0 Kudos

The [action-box|http://help.sap.com/erp2005_ehp_04/helpdata/EN/6a/3d3d3828135856e10000009b38f842/frameset.htm] is situated on the right-hand side for the notification screen (if configured)

PeteA

Former Member
0 Kudos

Thanks PeteA this'll be helpful but we are not using this also.

Now I am concentrating on some users (I dont know whether this will be helpful or not) and checking there profiles and roles.

Is it really necessary to make the Main Work Center 'Req.-Field' for all the notification types, because is I am clicking on influencing (F6) and selecting Notification type/Origin we are getting as input (as suggested above by Raj in custom.)

I searched for some of the related OSS notes but are Not applicable.

For your information:

Our Most of the used function location are NOT assigned to main work center.

After entering function location the system will usually change the main work center/plant from the reference object; and if the reference object is NOT having any work center system will replace it with a blank; This problem we had already solved and if there is no work center assigned to function location system will not replace it with blank.

Now we had realized that system is not storing work center in some of the cases.

I am still hoping for some solution.

Best regards,

peter_atkin
Active Contributor
0 Kudos

Just a thought - but are these users using TCode IQS1 instead of IW21/IW51???

PeteA

Former Member
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Hi Ravinder,

just wanted to know one thing from you above post.

you had said "This problem we had already solved and if there is no work center assigned to function location system will not replace it with blank."

I guess this would have been done by some abap program. If this abap program is fetching work center (via some logic) from some where for the functional location without work center in notification, then i would request you to check back with your abap team on this because many times abap program mal functions and lead to such blank fields.

Former Member
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Hello PeteA,

I created one test user of roles/profiles copied from the user against whom the main work center was missing from the list.

But again we are NOT able to reproduce a single notification without workcenter issue.

I checked IQS1 for this user but was Not authorized.

Still struggling for solution, checked SAP Notes 558727, 521173 and 509591...but these are already there in our system.

Regards,

Sanjay

Former Member
0 Kudos

Hello Tejas,

At that time it was solved with SPAU transaction some GUI include was NOT activated.

But this time the issue is different.

The Users are entering Main Work Center and Plant, but after saving it when they were displaying it in list or in IW23 wrk center is missing.

I've observed one more problem during my test in testing system; after creating a notification second time if I am creating notification some field (mandatory) i.e. last used main work center/plant and last used functional location are coming. Is this related to our issue!!!!!!!? I cant say..

Thanks in anticipation.

regards,

Former Member
0 Kudos

Ravinder

To summarize it all.

You have maintenance work center mandatory for notification type. For same notification type you want to create notification entering maintenance work center (assuming maintenance work center is created perfectly). The data given as input are plant and maintenance work center for that same plant.

After this once you are saving the notification. Notification gets created and you get an notification number. Then when you are going to tcode iw23 and displaying same notification number maintenance work center is not visible. The maintenance work center field is blank.

Also if any default user setting has been maintained for that notification type then that has been correctly checked and verified by you and there is no mis-match with notification creation.

If what i have assumed is correct then i would suggest you to take help of abap team. create a notification with input and when you go for save ask abap team to debug and check where maintenance work center value is going.

This is the only way to solve this problem.

Former Member
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did u check the field selection setting for notification. bcos u have influencing field which may change whether the work center is mandatory or not based on notification type, origin, etc...

regards

Former Member
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HI

please check the su53n screen shot if any authorization problem is there

Regards

pratap