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Dec 13, 2018 at 11:28 AM

Custom Fields in Interactions

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Hi,

I've created a custom interaction type (e.g. Z_SERVICE_TICKET).

I also created a custom field for the context of "Marketing: Interaction". The field is visible in the structure of API_MKT_INTERACTION_SRV and I was able to import data. Also I'm able to use the field in segmentation.

The problem is that I need the data of the new custom field displayed in the interaction (interaction history on contact profile, s. screenshot)

Does anyone know if or how this is possible? I was not able to do it via the Adapt UI function.

BR

Tobias

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interaction.png (6.8 kB)