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Former Member
Feb 26, 2010 at 03:26 PM

Timeout of CUP Application?



We are on CUP 5.3 SP10.

Can someone instruct me how to extend the timeout of the CUP application? It seems like every 10 minutes or so of inactivity I am getting an error message saying my session has timed out. But my session isn't actually timed out. If I refresh the browser, I am still active and I do not have to re-login.

Is there a way I can avoid getting this error message after 10 minutes? With the way we are implementing the CUP tool, our Security Administrators will likely be logged into the application all day. But they may go more than 10 minutes without accessing the tool. We'd like to extend the "timeout" so we can avoid them getting the error message.