I am very disappointed. I have been having problems installing SP3. At this point I can neither install or uninstall my original version or SP3. As suggested I posted my question 3 days ago on how to resolve this on this site with the understanding that it was monitored and that an SAP representative would reply.
The days have passed and still no reply and no program to use while the work piles up. "Disappointing" is not strong enough to describe my reaction. To sell a product, not provide basic support on installation, suggest a forum for support and leave it unmonitored and problems is absolutely cynical.