I have an issue that occurs sometimes for one of our customers in 2007-PL48.
Some A/R invoices are created as CLOSED, even if there is
- No credit memo based on it
- No incoming payment based on it (the money bag is not accessible from the invoice itself)
- No manual reconciliation
- Nobody who manually closed it
- No add-on that might close it via DI / API
There is only one instance in the CHANGE LOG (so in ADOC) and no PaidToDate amount
I've read threads #7334754 and #8672340 but this doesn't answer to my problem. I've done several tries and I'm unable to reproduce it... 😔
Does someone have an idea of what can be the cause of the problem ?