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Failed to open offline store: "{\"errorCode\":\"3\",\"errorMessage\":\"[-10210]

Nov 28, 2016 at 03:26 AM

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Hi,

I am using HCPms trial and paid WebIDE and HAT to create offline kapsel Windows apps. Company's SAP Gateway system is linked via HCP Connector.

When the apps registered and creating application offline store, I get the following error:

Failed to open offline store: "{\"errorCode\":\"3\",\"errorMessage\":\"[-10210] The operation failed due to an error on the server: An error occurred while communicating with the OData server to retrie\",\"errorDomain\":\"OfflineStoreErrorDomain\"}"

I checked the log in HCPms and found the details as follows:

#2.0#2016-11-27 10:04:25 PM#ERROR#RequestResponse#503##Offline#1480302265666004#97ac5012-eb71-462d-8095-f3394fee08e7#com.bell.store.inventorycount#com.sap.mobile.platform.server.mobilink.MLSMPLogger:error########508#####Delta refresh for an Offline OData client failed.# #2.0#2016-11-27 10:04:25 PM#ERROR#RequestResponse#503##Offline#1480302265666005#97ac5012-eb71-462d-8095-f3394fee08e7#com.bell.store.inventorycount#com.sap.mobile.platform.server.mobilink.MLSMPLogger:error########508#####[-100025] An error occurred while communicating with the OData server to retrieve the result of request "https://hcpms-p1942100611trial.hanatrial.ondemand.com/com.bell.store.inventorycount/$metadata". Error caused by: [-100010] Retrieve metadata failed because the OData server returned HTTP code, 503, with message: null# #2.0#2016-11-27 10:04:25 PM#ERROR#Offline####1480302265666003#97ac5012-eb71-462d-8095-f3394fee08e7#com.bell.store.inventorycount#MLSMPLogger:errorEventLog########508#####Retrieve metadata failed because the OData server returned HTTP code, 503, with message: null# #2.0#2016-11-27 10:04:25 PM#INFO#Proxy####1480302265666002#97ac5012-eb71-462d-8095-f3394fee08e7#com.bell.store.inventorycount#DirectProxy:prepareResponse########508#####The request to the back end failed with status 503 for request null.# #2.0#2016-11-27 10:04:25 PM#INFO#Proxy####1480302265666001#97ac5012-eb71-462d-8095-f3394fee08e7#com.bell.store.inventorycount#DirectProxy:fireRequest########508#####Finished sending request to back end http://d76:8000/sap/opu/odata/sap/ZOSITE_ART_CNT_SRV/$metadata? in 156 ms. HTTP status from the back end is 503.# #2.0#2016-11-27 10:04:25 PM#DEBUG#Offline####1480302265398002#97ac5012-eb71-462d-8095-f3394fee08e7##MobilinkAppcidFilter:doFilter########603#####Completed MobiLink adapter request. APPCID: ca0aac62-9a75-497f-87e8-d4a2492680e1 , requestURI: /MobiLink/ServletAsync, requestMethod: POST, responseStatus: 200 time since handoff(ms): 1# #2.0#2016-11-27 10:04:25 PM#DEBUG#Offline####1480302265398001#97ac5012-eb71-462d-8095-f3394fee08e7##MobilinkAppcidFilter:doFilter########603#####Forwarding request to MobiLink adapter. APPCID: ca0aac62-9a75-497f-87e8-d4a2492680e1 , requestURI: /MobiLink/ServletAsync, requestMethod: POST# Close

I have set the connection in HCPms as follows:

Back-End URL--http://d76:8000/sap/opu/odata/sap/ZOSITE_ART_CNT_SRV/SSO Mechanism--No AuthenticationMaximum Connections--100Timeout in Milliseconds--0Certificate AliasRewrite Mode--No RewritingProxy Type--OnPremiseRelative Paths Propagate User Name--NoVirus Scan Type--None
Please let me know how to fix it. The hcp connector works well with online communication with webIDE.

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1 Answer

Jamie Cawley
Nov 29, 2016 at 01:49 PM
0

What SSO mechanism are you using? What errors are you seeing on the backend system?

Regards,

Jamie

SAP - Technology RIG

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