Replication of C4C Customer/Contact to Hybris Commerce On premise

[seshukumarmv]

Dear Community,

We are working on a proj where we have C4C as system of records which maintain B2B Customers and Contacts. The data from C4C ( Account/Contact) has to flow into hybris commerce uni-directional for further processing. I know for a fact that replication of customer (B2B) and contact from Commerce to c4c is standard feature via data hub.

In our scenario, it should be the other way around. ( C4C-->Commerce). We have used communication arrangement " Replication of business partner from C4C to business suite " and downloaded the outbound WSDL and provided that WSDL to Commerce team. We are facing issues in mapping the data from C4C to Commerce as this is not a std practice . Request you to help us if any of you guys have faced with same scenario in your project .

Regards,

Seshu

[pittard_lee]

Hi, currently i am looking at the same process. What approach did you take to send contacts from C4C to Commerce?

Thanks

Lee

[GopalakrishnanS]

Hi Seshu,

We are also looking for the same requirement. Could you please update us the approach which you used to achieve this requirement.

Thanks,

GKS.

[manideepsatya]

Dear Lee Pittard,

This can be achieved through a custom process. In standard you dont have outbound replication from C4C to Commerce, but you can re-use the standard services offered between C4C & S4 or C4C & CRM /MDG as per your choice. Please note that there can be some limitations with respect to the data transfer if a particular feature cannot be handled by commerce.

Regards,
Manideep Satya