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Former Member

Show the time a call in work by sap

Hallo all,

it is possible to have a view in CRM_DNO_MONITOR eg. to show the time, a call is at SAP.

We would like to monitor all Calls which are sent to sap or in processing by SAP an dispplay the time in day, hours ... an not the date of the last change.

Have anyone an idea how to do so?

kind regards

Bjoern

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2 Answers

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    Former Member
    Feb 25, 2010 at 07:58 AM

    Hi Bjoern,

    This is not possible in standard settings. You will have write ABAP code to get time spent in "send to SAP" status.

    Regards,

    Shyam

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    Former Member
    Feb 25, 2010 at 07:59 AM
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