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Former Member
Feb 25, 2010 at 02:22 AM

Business Process Management - End-to-End Analysis and Performance KPI's

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Hello,

I am from WB and were looking to expand our footprint with Business Process Monitoring.

For critical business processes (order to cash, release to accounting, procure to pay; create shopping cart, etc.) how can be map and determine for the business units the expected run times as well as capturing / reporting historical trend analysis; looking at from a company business process level and not an SAP transaction level.

We were disappointed that we were unable to find this detailed functionality in SolMan (dashboards, metrics, customizable reports, etc.) that could tell us how long a WB business process takes to execute form start to finish.

Does anyone have any info as to if NetWeaver BPM can capture and trend the complete A-Z run times of a Business Process?

Iu2019m I missing something here?! I would think something this basic would automatically be a part of SolMan BPM Monitoringu2026

Appreciate all and any feedback.

Thanks!

Bruce L.

Warner Bros. Pictures, Burbank Calif.