Can't create target group in graphical modeler

[Former Member]

Hello guys,

I have a CRM 7.0 installation with the following SW components:

BBPCRM 700 SP05

SAP_ABA 701 SP05

SAP_BASIS 701 SP05

I have a problem with the target group creation.

To create the target group I have done the following steps:

1. Go to Marketing -> segment;

2. Create Profile Set;

3. Go to Graphical Modeler;

4. Drag&Drop the attributes to the work area;

5. Select Count;

6. Select Build target group -> In Dialog;

7. Save target group;

8. Select u201CBacku201D to go to the Profile Set;

The system doesnu2019t do any error, but when I go to the profile set, in the block Target Groups doesnu2019t appear the target group that I have created.

If i go to the CRMD_MKTTG_TG_T CRM table, my target group is not create.

Can anyone help me, please.

Mary.

[suchita_phulkar]

Hi There,

You need to SAVE profile set before you open the Graphic Modeler.

so the step 3 should be SAVE the Profile Set and

step 4 should be go to graphic modeler.

Have you saved the Profile Set before going for segment builder ? Just check.

Regards,

Suchita

[Former Member]

Hello Suchita,

Thanks for your anwser.

Yes, I have saved the profile set before to go to the graphical modeler.

Do you have any ideia why this could be happen?

Mary

[suchita_phulkar]

Hi Mary,

Its strange then. What all steps you listed are correct and i dont think you are missing on anystep. I cross-checked with SAP document that i have on Lean Campaign management and it seems that all you are doing is correct.

In this case, i would advice to raise an OSS.

Thanks & Regards,

Suchita

[Former Member]

Hello Suchita,

I thing it is a bug.

I have finished to send a message to SAP Support.

Thanks for your help.

When the Support replay to the message I'll update this post.

Best Regards,

Mary

[Former Member]

Hi Mary,

I'm also facing the same issue,If you have solved the issue please help me.

Regards,

Brahmaji

[Former Member]

We had the same issue and solved it with notes 1591375 and 1531550. AGS also suggested note 1449264 which was already included in our SP.

cheers

M