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Former Member
Feb 24, 2010 at 05:55 PM

Print Preview in RFx does not show new Adobe Interactive Form


Hello Experts,

I am trying to assign a standard Adobe Interactive form as the output form for SRM RFQ. I have carried out the following steps in customising under "Define Actions for Document Output".

- Selected bid invitation Action Profile = BBP_PD_BID

- Go to "Processing Types"

- Create a new Processing Type called "External Communication"

- Set the following values to the new processing type:

- Form Name = BBP_BID_INV_ADB

- Form Type = P PDF-Based Forms


- Personalization Type = 5 - Recipeient Variable Replacement

- Save Changes

My problem is that when I go to into the BID (RFx) and click "Print Preview" it picks up the standard Smartform, not the new Adobe form I have added as required.

Please can you advise of any additional config settings or other steps required to ensure that the Adobe Form is called when I click "Print Preview"?

We are on SRM 7.0.

I look forward your response.