Error when running Crystal Reports Viewer

[former_member623405]

Hello,

Has anyone come across this error before when opening the crystal report viewer?

'The CrystalReportsViewer executable launcher was unable to locate its companion launcher jar'

Any advice would be much appreciated.

Kind regards,

Kate

[former_member623405 · Accepted solution]

Hello,

Does anybody else have any ideas on this please? The issue is still happening.

Thanks,

Kate

[ted_ueda · Accepted solution]

Moving to Crystal Reports forums - the "Crystal Reports Viewer" desktop application is built on the Crystal Reports Java SDK, but it's not a SDK issue.

The launcher executable just can't find the internal files it needs for its operation.

Sincerely,

Ted Ueda

[former_member623405]

Hi Don,

The error appears when clicking the 'Crystal Reports Viewer' application from the users desktop.

Many thanks,

Kate

[former_member11696]

Not enough info and going by the only mention of the issue into the Java SDK forum.

So this gets answered please see the Rules of Engagement and add in any info what you are doing, as in this through Crystal Report Designer or through a WEB application or through Enterprise etc....

Thank you

Don