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Former Member

Timeout on shopping basket

Hi SRM people,

We are running SRM 5 with 2 productive clients on one server. When one of the users, is receiving a time_out when attempting to add basket items to requisition. The other users in the same or other client is working without a problem.

I have set the rdisp/max_wprun_time parameter to 3600s but is seems like it is not enough. 1 hour should be enough to perform the action, right?

I performed a trace on the user and I see that it seems to "loop" on object SPERS_OBJ. Has anybody seen this before?

Regards,

CJ

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2 Answers

  • Mar 01, 2010 at 03:06 AM

    Hi CJ

    i believe profile value taken into account after restart the server. can you check basis people plz and confirm the same.

    new session rejected due to memory bottleneck in SRM

    thanks

    Muthu

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  • Mar 03, 2010 at 11:55 PM

    Hello,

    If the issue is happening only in shopping cart transaction, you can check notes below:

    1422758 - Performance problem when starting the shopping tran

    1315651 - Performance of function module BBP_ATTR_F4_SELECT_L

    1224829 - Unrequired calls of BP_CENTRALPERSON_GE

    Maybe they are helpful for you.

    Kind regards,

    Ricardo

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