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Login Password Problem

Former Member
0 Kudos

Hi,

We have created the users with username and passwords. In password, for some users we have password with special char like @,#,$ and some passwords contains %. Problem is when we are giving % contains passwords for first time server accepts it. but when the users trying to login, it is showing Employee Id and Password doesnt match error. It is happening only for the passwords contains %

How to solve this?

Regards,

Senthil

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

Strange... Are you sure that this issue is not with the Keyboard KeyMap???

V...

Former Member
0 Kudos

Hi,

We have checked in changepassword page upto

IUserAccount userAccount;

userAccount =UMFactory.getUserAccountFactory().getUserAccountByLogonId(userName);

userAccount = UMFactory.getUserAccountFactory().getMutableUserAccount(userAccount.getUniqueID());

userAccount.setPassword(<oldpassword>,<newpassword>) ;

level. New password (like user%123) is going fine here but when in login page it is showing error. This password was working until 3 weeks before but suddenly this problem is occurred.

Regards,

Senthil

Former Member
0 Kudos

Hi,

We have solved this by using String to ASCII code conversion. Now it is working fine.

Regards,

Senthil