Synchronization with BI Platform fails on Lumira Designer, when I try to upload my document

[Former Member]

I have a problem of the synchronization with BI Platform fails on Lumira Designer, when I try to upload my document.

Has anyone encountered a problem? How to solve?

Exception Stack Trace

com.sap.ip.bi.zen.connectivity.ConnectivityException: Failed to create remote document "Key+Results2" at com.sap.ip.bi.zen.backends.lumx.LumxSystem.createDocument(LumxSystem.java:1266) at com.sap.ip.bi.zen.ui.internal.view.documents.UploadLocalDocumentAction$1.run(UploadLocalDocumentAction.java:109) at com.sap.ip.bi.zen.ui.internal.view.documents.DocumentActionHelper$1.execute(DocumentActionHelper.java:33) at org.eclipse.ui.actions.WorkspaceModifyOperation.lambda$0(WorkspaceModifyOperation.java:107) at org.eclipse.core.internal.resources.Workspace.run(Workspace.java:2240) at org.eclipse.core.internal.resources.Workspace.run(Workspace.java:2267) at org.eclipse.ui.actions.WorkspaceModifyOperation.run(WorkspaceModifyOperation.java:128) at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:119) Caused by: com.sap.ip.bi.zen.connectivity.ConnectivityException: java.net.UnknownHostException: newtest at com.sap.ip.bi.zen.backends.lumx.DocumentServer.createDocument(DocumentServer.java:1510) at com.sap.ip.bi.zen.backends.lumx.LumxSystem.createDocument(LumxSystem.java:1263) ... 7 more Caused by: java.net.UnknownHostException: newtest at java.net.Inet4AddressImpl.lookupAllHostAddr(Native Method) at java.net.InetAddress$3.lookupAllHostAddr(InetAddress.java:976) at java.net.InetAddress.getAddressesFromNameService(InetAddress.java:1371) at java.net.InetAddress.getAllByName0(InetAddress.java:1324) at java.net.InetAddress.getAllByName(InetAddress.java:1240) at java.net.InetAddress.getAllByName(InetAddress.java:1174) at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45) at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:111) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353) at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380) at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236) at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184) at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88) at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:107) at com.sap.ip.bi.zen.backends.lumx.RestfulWsHelper.retrieveRestFulWebServicesToken(RestfulWsHelper.java:116) at com.sap.ip.bi.zen.backends.lumx.RestfulWsHelper.uploadLumxDocument(RestfulWsHelper.java:55) at com.sap.ip.bi.zen.backends.lumx.DocumentServer.createDocument(DocumentServer.java:1507) ... 8 more

I added in hosts IP/DNS of the server

Product & Enviroment

SAP BusinessObjects BI Platform 4.2 Support Pack 6
Version: 14.2.6.2839

SAP Lumira Designer Release 2.2 SP0 (Version: 22.0.0)

It's not migration/update BI Platform problem from one version to other. Absolutely new installation.

I found this SAP note 2592343, but it not helped me

https://apps.support.sap.com/sap/support/knowledge/preview/en/2592343

CMC Servers page