I have configured in SWNCONFIG so that work item notifications are being sent to Outlook instead of SAP inbox.
In the same workflow I am sending Email notification to the user's Outlook email address.
Though the work item notifications are sent properly the Email notifications are sent to SAP inbox instead of Outlook.
I have checked the Mail Sy.grp in SO16 & it is maintained as "Send to home address"
What else am I supposed to do??