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Former Member

Equipment serial number status management

Hello All,

I have a case:

We have the status management of the equiment serial number for instrument.

Material number: 8000001

Equipment Number: 300026058

Serial Number:Q090909

Each goods movement will update the status and the stock information of the equipment, and the specifically operation can be done at each status.

We had purchased this equiment from a affiliated company,and it had been sent to the consignment storage location, but two weeks ago,our logistic team returned an equiment to the vendor with this serial number Q090909, and the relevant status have been updated accordingly, now the system still show us there is an equiment at the customer side(due to we don't issue the consignment pick up order to get the physical goods from the customer), so we have to finish the consignment pick up order process,but due to the status issue of the serial number, we can't handled the equiment.

And also we can't change the status with the transaction IQ02.

Is there any other way to solve this problem?

Thanks&Regards,

Don

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1 Answer

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    Former Member
    Feb 23, 2010 at 03:30 AM

    Hi Don,

    As per my understanding, there are three ways by which you can change the status of serial number.

    1) - Create a required document, assign the serial number there then the status will change

    2) - Go to IQ02 --> Edit (Menu) --> Special serial number function ---> Mannual transaction

    As per your requirement, you can change the status over there.

    3) You can directly change it at table level.

    Regards,

    MT

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    • Former Member Former Member

      Hi MT,

      Thanks for your support.

      I have fixed the problem by change the material master data and the serial number status.

      Best Regards,

      Don