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SAP BO slow response and network Error

Former Member
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We replicated an existing SAP webi report that is working fine. we also replicated the universe the reports are using because we need to add some fields and filters to the report.

Now, the replicated report is long running, the response is very slow when opening the report, when we shift sheets it takes a long time loading then it will crash sending the error message below;

A communication error occurred: ""

The Web server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

Upon checking again, the original report works just fine unlike the replicated report also when we tried running the replicated report’s query it works just fine as well.

Hope you can give advice on why we are encountering the issue.

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Answers (2)

Answers (2)

Former Member
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Hi Dennis

I just opened an existing report and rename it "Save as", same as the universe.

actually when we refresh the report normally like opening it and clicking the refresh button it's running but it never ends running, but when we run it through scheduling it runs for only 10 mins but the response is very slow when opening the report, when we shift sheets it takes a long time loading then it will crash sending the error message below;

A communication error occurred: ""

The Web server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

Also when we try to export the report at an excel format it's sending error message

Internal error: Missing sentry Parameter (Error INF).

denis_konovalov
Active Contributor
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what do you mean "replicated report" and "replicated universe" ?

Also, please clarify where/when exactly the report is not working, as you said that when you run it it works.