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Dec 10, 2018 at 01:34 PM

ECF WebRTC not working with latest Google Chrome browser

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Hi,

After upgrading to the latest Google Chrome version 71.0.3578.80 the sound of the calls is not working with SAP Contact Center ECF.

The receiver of the call hears the agent, but the agent does not hear the customer.

In the previous Google Chrome version 70.0.3538.102 the sound was fine both ways.

Any ideas why is that?

Best regards,

Roman