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Bill to party determined incorrectly in Billing document

Nov 26, 2016 at 05:39 PM

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Dear All,

We have about 51 billing documents created in the month of May for outbound deliveries for which bill to party is determined incorrectly.

In the customer master of ship to party of the delivery,the bill to party maintained is correct.

When billing document is cancelled now and recreated,partner is determined correctly.

I tried checking the change log in customer master of ship to party but could not find anything.

Could anyone let me know what could be the reason?

Many thanks in advance.

Regards,

Manasa

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bill to party is determined incorrectly.

You have not indicated from where else, the Bill-To was flowing. Moreover, you have also not indicated whether Sold-To and Bill-To are same. For information, system would fetch all Partner Functions from Sold To and not sure, whether you have checked the change log for Sold-To

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Hi Lakshmipathi,

Thank you for the response.sold-to and bill-to are supposed to be same.

But initially bill-to is determined same as ship-to

I checked the change log of both sold-to and ship-to parties but could not find anything.

Please let me know how it is determined

1)bill-to-party maintained in customer master of sold-to-party inthe sales order or

2)bill-to-party maintained in customer master of ship-to-party in the delivery

Regards,

Manasa

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1 Answer

Jelena Perfiljeva
Nov 30, 2016 at 10:52 PM
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If the master data did not change was there by any chance change in the configuration? Or maybe some user exit gone wrong? Or maybe partner assignment changes don't trigger change document creation?

There usually is some reasonable explanation in such cases but I'm not sure a global site could be of much help as it requires some closer look in your system.

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