Customizing the CRM_UI_FRAME/WorkAreaViewSet

[Former Member]

Hello there,

we are running SAP CRM 7.0. We have the requirements to disable the "Create" Buttons for "Individual Account" and for "Group".

As far as i could find out, these are located on the CRM_UI_FRAME/WorkAreaViewSet. Is there a way to disable/deactivate them?

Thanks and regards,

Jodi

[Former Member · Accepted solution]

Hi Jodi

Yes, it is possible to de-activiate these buttons.

We did this via Custom Development, physically hiding the buttons from view under a specific scenario.

Failing this you could control it via Authorizations which may be simpler.

It may also be possible to do this via config but I'm not sure which object you would need to look at.

Let me know how you plan to proceed and I'll endeavour to guide you through it.

Regards

Arden

[Former Member · Accepted solution]

Hello Arden,

thanks for your reply. Nice to know that someone else faced the same issue

I think the config way would be most elegant.

Thanks and regards,

Jodi

[Former Member · Accepted solution]

Hi Jodi

For the Business Role you would like this to be applied to determine the Navigation Bar Profile in use.

*In SPRO get to the Navigation Bar Profile maintenance.

• Locate the Navigation Bar Profile and highlight

• Double click on: Define Generic OP Mapping

• Locate the following Object Type: BP_GROUPACCOUNT

Where the Obj.Action = "Create"

Delete this record

• Locate the following Object Type: BP_INDIVIDUALACCOUNT

Where the Obj.Action = "Create"

Delete this record

• Save your changes.

This should have the effect of leaving the buttons on the view but they will not be active, you won't be able to click on them.

Good Luck

Arden

[Former Member · Accepted solution]

Thanks.

This solved the issue.

Regards,

Jodi