Credit Memo's

[Former Member]

Dear Friends,

Can someone clarify me If Credit Memo's need to be created with reference to the "Credit Memo Request Only" or they can even be created with reference to the existing orders with order type "OR" ?

Thanks

Krishna

[sarthak_mohantysd · Accepted solution]

Hello,

Please remember a basic concept regarding CREDIT MEMO. When you create a credit memo, you can refer to an invoice or a credit memo request. You can either refer to all items, or select only certain items or a certain quantity.

When you create a credit memo, you must specify the date on which services are rendered. This is because credit memos can refer to previous business transactions, and the taxes in the credit memos must be determined according to the tax situation at the time the services were rendered.

Hope this clarification helps you to understand and clearing your doubt on CREDIT MEMO.

Regards,

Sarthak

[Former Member · Accepted solution]

Hello Mohanty,

Thanks for your reply, but what makes the difference when we create the "Credit Memo" with the sales order type "OR" ?

instead of creating a Request "CR" and then the Credit Memo "G2" ?

BR,

Krishna

[Former Member]

No