SAP Analytics Cloud to SuccessFactors connector issue

[Sanjay2]

Hi,

After the SuccessFactors Q4 release, the SAP Analytics Cloud connection is not working for me.

The error message is "Connection to service failed:SAP Successfactors".

Does anyone have a similar issue with SAP Analytics Cloud to SuccessFactors connection?

I have looked on the SAP support site and did not find any KBA note for this issue.

[former_member20576]

Hi,

Is there anyone else still receiving the same error message? The KBA 2734488 states it's still "under investigation by development". Although the last update is from 12/2018.

Anyone found a solution?

Thanks!

Kind regards,

Seppe

[Sanjay2]

Hi Mark,

The connection issue is resolved, I guess after the patch was applied.

The SAC to SF connection is working now.

Thanks,

Sanjay

[Sanjay2]

Thanks Mark for the update.

I will keep a watch on this KBA note and hope the issue is resolved soon.

Regards,

Sanjay

[former_member8403]

Hey Sanjay, Checked for you internally and there seem to be a workaround by explicitly deleting the jsession cookies.

Also SFSF ops team is planning to push this fix this weekend. Please let me know next week Monday if you can still replicate.

Cheers, Mark

[former_member8403]

Hi sanjaysharma ,

We have identified this bug and tracked here: https://launchpad.support.sap.com/#/notes/2729334

The defect is resulted by a recent API gateway proxy policy change, we are in discussion of proper solution.Please subscribe to the KBA for more.

Thanks, Mark