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SAP Analytics Cloud to SuccessFactors connector issue

Hi,

After the SuccessFactors Q4 release, the SAP Analytics Cloud connection is not working for me.

The error message is "Connection to service failed:SAP Successfactors".

Does anyone have a similar issue with SAP Analytics Cloud to SuccessFactors connection?

I have looked on the SAP support site and did not find any KBA note for this issue.

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3 Answers

  • Dec 10, 2018 at 09:17 AM

    Hi Sanjay R. Sharma ,

    We have identified this bug and tracked here: https://launchpad.support.sap.com/#/notes/2729334

    The defect is resulted by a recent API gateway proxy policy change, we are in discussion of proper solution.Please subscribe to the KBA for more.

    Thanks, Mark

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  • Dec 12, 2018 at 11:45 PM

    Thanks Mark for the update.

    I will keep a watch on this KBA note and hope the issue is resolved soon.

    Regards,

    Sanjay

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    • Hey Sanjay, Checked for you internally and there seem to be a workaround by explicitly deleting the jsession cookies.

      Also SFSF ops team is planning to push this fix this weekend. Please let me know next week Monday if you can still replicate.

      Cheers, Mark

  • Jan 04 at 06:59 PM

    Hi Mark,

    The connection issue is resolved, I guess after the patch was applied.

    The SAC to SF connection is working now.

    Thanks,

    Sanjay

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