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Unable to download i18n file from SAP translation hub

Hello everyone,

I am unable to download i18n files generated on SAP translation hub. I imported i18n English file and 3 languages were added as target. After reviewing translation, i clicked on "Download Translations" button, but it did not download any file.

I have shared snapshot of error details of Google Chrome console. Please see and let me know how this can be fixed.

Thanks,

Saurabh.

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2 Answers

  • Best Answer
    Dec 10, 2018 at 07:30 AM

    Hello Saurabh,

    Can you please create a support ticket for your issue? I can't see a reason why the download shouldn't work as expected. Please provide in the support ticket the source file for faster problem solving.

    To track and manage issues following the standard SAP approach, please create a customer incident, as described in Getting Support. The component to use in the Provide Incident Details part of the process is SAP Translation Hub (LOD-TH).

    Kind regards,
    Beatrice Pasch
    Product Management SAP Translation Hub
    email address: translationhub@sap.com

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  • Dec 14, 2018 at 08:48 AM

    Hi,

    There was a html tag in i18n properties file due to which download option was not working. This information was revealed by SAP after raising a ticket because there was no way of seeing error logs on "Translation Project Details".

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