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Former Member
Feb 16, 2010 at 10:58 AM

customized service desk status

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Hi Guru's

I want to customized the status in the service desk i have done changes in the status profile of SLFN0001 but there is no changes in the status of the servie desk I have read through a couple of documents and the config docs are not that user friendly.

Please help.

Regards

Mohammed