1st salesorder blocked if another user is in 2nd salesorder of a contract

[Former Member]

Hi,

I have a service contract and a number of sales orders linked to it.

If one sales order is being edited by an user, other user cannot access any another independent order linked to this contract.

The first user has to come out of the 1st sales order, so that others can edit other sales ordes.

Is this a new funtionality in ECC 6.0. The user says he has encountered this issue before in 4.6c.

I checked in my test client and it works this way only...

I have not worked with service contracts in 4.6c ...

Just want to make sure if this is a new functionality in ECC 6.0...

Any idea?

Thanks

Anand Viswanathan

[Former Member · Accepted solution]

Hi Mr. Anand,

I dont think its a new functionality because 3 years back when I was working in 4.7 then this functionality was there and its logical also.

Regards,

MT

[Former Member]

Thanks for all your inputs

[Former Member]

HI

Do you have a master contract for this service contract, if not you can use a user exit and can edit the other sales orders even though one sales order has been locked by one user, as for the earlier if you have a master contract then that may over ride all other contracts so you cant access all the sales orders.

Regards

Vignesh

[edshortt2]

V.,

This is driven by the copy control from contract-to-sales order at the item category level, the field "Pos./neg. quan" if Positive or negative then it is waiting until you edit the newlly created sales document before it unlocks the referenceable contract ... Thiink about it ... somebody could be changing sales order #1 using all the referenceable quantity (and maybe the really good volume price) of that contract and Sales Order #2 should not have any more quantity available other than the quantity already used...

If you set the "Pos./neg. quan" = "0" (or blank) then no locking will happen, but your contract quantity fulfillment will NOT get reduced every time you reference it (For example, you may want to have an inquiry that could be reference to a quote as many times as needed, without reducing the referenceable quantity.

Hope this helps,

Ed.