Best practise for Alert configuration

[former_member75463]

Hi,

I have been going through lot of blogs and SAP help document for Alert framework in PI but could not document related to Best practise for Alert configuratipon. Is there any document on this topic ?

Please note that I do not want to know how to configure Alert framework. I have already done that. I am looking for Best practise on Alert framework in PI.

Regards,,,

Sunil Joyous

[Former Member · Accepted solution]

Couple of best links that i can suggest

https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/00e97ba2-85ce-2b10-20bc-bc05cd17...

although this link prepared using XI 3.0 but it works fine with PI 7.0/PI 7.1

http://ww.saptechnical.com/Tutorials/XI/AlertConfiguration/AC3.html

But personal I follow these steps

Steps:

DEFINE ALERT CATEGORY

Log on to ABAP Stack.

Define Alert Category using transaction ALRTCATDEF.

Specify the recipient details.

DEFINE ALERT RULES

Log on to RWB.

Click on Alert Configuration tab.

Create Alert Rules by specifying the interface details and the corresponding Alert Category.

SUBSCRIBE ALERTS

Go to RWB.

Click on Alert Inbox tab.

Click on Subscription hyperlink on the right hand side of the window.

Select the Alert Category and click on Subscribe button.

PERSONALIZE ALERTS

Click on Personalization hyperlink beside Subscription link.

Select the alert options as Mail, SMS or FAX.

Select the alert forwarding options.

Select the time constraints if any.

TRANSPORT ALERT CATEGORY

Log on to ABAP Stack of PI.

Execute transaction ALRTCATDEF.

Select Transport in Menu Option.

Select any Current Alert Category to transport any particular alert category or

Transport All Alert Categories option.

ALERT RULES TRANSPORT

Execute SAP Report SXMSALERT_CONFIGTRANS.

Create a new Request and all the rules will be included in this request.

Release the transport and request basis to promote the same to Test and Prod Environment.

Regards

Sekhar

[former_member181962]

Hi Sunil,

Although i'm not sure of any SAP released best practices, here are some things which you can follow.

1) Create alert categories as generic as possible (NOT make it specific to interfaces).

2) Include as many system variables as possible, so that the alert will have all the information that is needed to troubleshoot.

3) Assign user roles to the alert categories instead of individual users.

4) Name the alert categories consistently and the description very self explanatorily.

Regards,

Ravi

[rajasekhar_reddy14]

Hi Sunil,

I dont think so there is any documentation on Best practices for ALERT frame work,because its standard,the steps we follow.

but insted of using ALERT frame work we can use Mail adapter,its gives some good performace because alert frame work use ABAP engine.

Regards,

Raj