Unable to open UWL iView!

[Former Member]

Hello,

I did all the configurations for UWL.

I am using user mapping with the same user ID (both portal/R3).

I get this message when I open the UWL iView...

Unable to perform the request. Try again. If the problem persists, inform your system administrator

What could be the problem.

Here is the UWL log:

com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed to load Universal Worklist! Server side include of the application integrator failed!


Failed to load Universal Worklist! Server side include of the application integrator failed! No child node binded! 

[Former Member]

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a3461636-0301-0010-3787-978f5ac8b...

[Former Member]

Hello,

When I add "super administrator" role to the user, I am able to see the UWL iView.

This [thread|;, mentions to add eu_role to "Every User" folder.

Where can I locate this "Every User" folder?

[Former Member]

Hi,

You can add everyone ( eu_role) to users such that they can see.

Regards,

Koti Reddy

[Former Member]

I increased the log level to "ALL" on the location "com.sap.netweaver.bc.uwl.ui",

Here is the stack trace

Caught com.sapportals.portal.prt.runtime.PortalRuntimeException: Failed to load Universal Worklist! Server side include of the application integrator failed! at com.sap.netweaver.bc.uwl.ui.UWLMain.redirectToWebDynpro(UWLMain.java:230) at com.sap.netweaver.bc.uwl.ui.UWLMain.doContent(UWLMain.java:374) at com.sap.netweaver.bc.uwl.ui.control.ControlSupport.doContent(ControlSupport.java:589) at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209) at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114) at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189) at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215) at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645) at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136) at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189) at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753) at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240) at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524) at java.security.AccessController.doPrivileged(Native Method) at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Is there a setting am missing under "Security Zones" on portal...

[Former Member]

can you try to get more information about the error from the defaultTrace?

[Former Member]

I am able to see the UWL iview (and work items for Z_Test user) for my user ID.

I still get the message for the user ID am testing (Z_Test):

Unable to perform the request. Try again. If the problem persists, inform your system administrator.

The UWL system permissions has "UWL group" with Administrator, and "end user" checked.

The UWL group, has user mapping with Z_Test and the R3 password.

Does this mean, Z_Test is missing some R3 roles ?