Leave Requests - Emails

[Former Member]

Hi:

I have an issue in our DEV client with the generation of emails when an employee submits a leave request. Once the employee submits a leave request, I run the program RPTARQEMAIL to generate the email to the requestor and approver. However, the emails are not generating and I am getting the following error message, "Internal error: SO_OBJECT_MIME_GET Exception: 2".

Note: This was working fine until we refreshed our DEV client. What settings do I need to check to verify they are correct?

Thanks,

Brian

[siddharthrajora · Accepted solution]

Please make sure the Default Domain in: T-code SCOT -> Menu: Settings

is set refer to attached note: 487754 for the error:

Internal error: SO_OBJECT_MIME_GET Exception: 2

Message no. XS829

Please also have a look at the attached note for SMTP configuration:

455140 Configuration E-mail, fax, paging/SMS via SMTP

[Former Member · Accepted solution]

Problem solved. The default domain setting was different in DEV than in PRD.

Thanks,

Brian

[Former Member]

Hi Brian, check if the following notes has been implemented (old notes):

[671260|https://service.sap.com/sap/support/notes/671260]

[806169|https://service.sap.com/sap/support/notes/806169]

Also, take in count this error may happens if there is any special characters in the mail addresses. In this case, the note [10161271|https://service.sap.com/sap/support/notes/1016127] is relevant.

KR

[Former Member]

Hi:

Yes, those notes are implemented. Does the binding withing the approval task in the workflow have anything to do with the emails being generated?

Thanks,

Brian