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R/3 Backend changed, want to merge Business Partners

Hello experts,

we have changed the backend R/3 system of our CRM system. No we have an issue with the accounts:

From the old backend, we've loaded accounts to CRM. Now we've the other backend connected and in principle the same accounts there, with the same number. Now each time we get a BDOC error: Customer number 4711 is already assigned to a business partner. I think the problem is that the GUIDs are different.

Is there a possibility to tell the system that it should overwrite the CRM accounts with the accounts from R/3?

Best Regards,

Fabian

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 12, 2010 at 05:56 AM

    Hi Fabian,

    Looking at the issue, there wont be any link between the newly connected ECC and CRM since the guids which get created in CRM gets saved in SAP ECC as well during download in some mapping table. Even if you some how you override the Guids in SAP CRM, In future you might face other prob lems in Delta download of these existing business Partners.

    It is better you delete the Business Partners in SAP CRM and make a Fresh initial download from your new SAP ECC to CRM

    Hope this helps,

    Regards,

    Anubhav

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