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Former Member

Universe Designer - Internal problem error

Hi All,

I installed BOE XI 3.1, Crystal 2008, Xcelsius 2008 SP3, LiveOffice 3.1 and finally, SAP KIT. Everything worked fine including SAP Authentication and Universe Designer. I was able to create some OLAP Universes.

Now, all of a sudden Universe is not connecting to the BOE Enterprise with an error Message 'Internal Problem' and 'Open Session: Unexpected error'. Is this a known issue and if so how could I resolve it?

Thanks,

Tamyalew Abbai

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5 Answers

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    Former Member
    May 24, 2010 at 07:30 PM

    I am facing similar problem. Were you able to resolve this issue.

    When I try to login to Business Objects XI 3.2 data services Desginer-> It opens the 'SAP BusinessObjects Data Services Repository Login' Window. I eneter the ODBC data source, Username and Password correctly.

    It gives a message: The following users are already logged on: Do you want to 'Reset users', 'Continue', Exit.

    When I click on either 'Reset Users' or 'Continue'.... it opens the splash window, yellow color, 'SAP Business Objects Data Services XI' and hangs there....

    I tried re-installing 3.2, but that did not help...

    Also the user which it mentions in the error message, The following users are already logged on: , is the user which I use to log in to my system.

    Edited by: LaRaju on May 24, 2010 9:31 PM

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    Former Member
    Feb 11, 2010 at 03:30 PM

    Hi

    did you install/upgrade XCelsius 2008 SP3 after you have installed the other packages you mention?

    Regards,

    Stratos

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    • Former Member Former Member

      Hi,

      I have temporary keys which will expire at the end of March. My licenses include BOE Premium, Voyager, Dashboard, Performance Management and some others. What is the required license for Universe designer? I did not create anything in Xcelsius. I have also removed Xcelsius hoping it would help, but still a problem. Do WEBI and Voyager share license?

      Thanks,

      Tam

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    Former Member
    Mar 01, 2010 at 08:56 PM

    Hi,

    I am trying to create oracle database connection and universe based on this connection in universe designer. I have created data base connections using SAP but not using oracle. Can somebody help me in this regard.

    Thanks,

    Shobana.

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    Former Member
    May 24, 2010 at 07:29 PM

    I am facing similar problwm. Were you able to resolve this issue.

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    Former Member
    Sep 22, 2011 at 08:44 AM

    Hi,

    Thanks it worked for me as well.

    my file location was different because of the installation.

    C:\Users\<user>\AppData\Roaming\Business Objects\Business Objects 12.0

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