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Former Member

Rebate not accrued correctly

Dear Experts,

Rebates are not getting accrued correctly. How to correct my problem.

Kindly help on my issue.

Regards

Vennkey

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2 Answers

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    Former Member
    Feb 11, 2010 at 10:08 PM

    Could you please be more specific?

    Is the rebate condition found in the billing document item?

    Did you define the same value for the amount to be paid and the amount to be accrued in the rebate condition?

    Regards,

    Franck

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    • Former Member

      Dear Franck,

      Thanks for your repply, actually my client has done JV insted of creation creitmemo request.

      while creating the credit memo request and credit note for such rebates only we faced problem. As we did not post entries via system for the past one year, all the rebate amount must have been accumulated against the rebate agreement, but for which we have already posted a manual JV to the relevant GL account. Therefore prior to checking the whole process you may have to advise how to clear the old amounts of rebates that has got accumulated against these agreements.

      Regards

      Venkat

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    Former Member
    Jun 15, 2010 at 06:34 AM

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