Xcelcius 2008 upgrade freeze

[former_member641068]

Have upgraded Xcelcius 2008 withthe Service 3 pack and now any HTML pages produced freeze when opening at the initialisation stage.

Is there any light on this problem?

[former_member142702]

Which browser and which version of the Flash plug-in do you use?

Regards,

Stratos

[former_member641068]

I have been using Mozilla to view the HTML files but the freeze occurs in Preview mode in Xcelcius, also when exporting to PDF and PPT formats.

Flash Player version is 01 0 45 2

In addition the latest version of Xclecius seems to work OK with small Excel spreadsheets (150 kb) but once the size is increased to 400 kb or more it freezes.

I am still using Windows XP - will that be an issue?

Regards

APW

[former_member142702]

Hi

does the preview hang also when you create a simple dashboard with a single display component and no data connections (eg. live office)?

Regards,

Stratos

[former_member641068]

Xcelcius 2008 works OK with a simple spreadsheet.

APW

[former_member142702]

What kind of data connections do you use in the "frozen" dashboards?

Regards,

Stratos

[former_member641068]

Stand alone Excel 2003 spreadsheet.

These same spreadsheets have been working in 4.5 and the earlier 2008 versions of Xcelcius for 18-24 months.

I have gone back to running them in 4.5 in order to produce the HTML output, with 4.5 handling them with no problems at all.

APW

Edited by: Andrew Woods on Feb 15, 2010 10:22 PM

[former_member142702]

Hi

have you tried to export the Excel sheet in a file and re-import it again?

Regards,

Stratos

[former_member641068]

Stratos

I tried exporting and re-importing the spreadsheet but that did notwork.

However I then tried knocking out various parts of the Xcelcius tool and found the Label Based Menu was causing the problem. By deleting and then rebuilding it Xcelius HTML files work again.

Thanks for the inspiration.

APW