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Former Member
Feb 10, 2010 at 05:41 PM

2 step confirmation agent determination error


Hi everyone!

We have a prod issue where a 2step app confirmation workflow has failed to determine the responsible agent. This has been working correct for years.

Using bbp_pd, the workflow shows no error message. There's a workitem number created but the responsible approver is blank. The item status is 'ready'. The task is a general task and the workitem was not sent to all.

Would you know any idea that might solve this error? Do we have dependencies in any job failure or any basis issue?

Kindly guide me on this matter.

Thanks in advance.