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GOS + Content Server = "System error when accessing knowledge provider"

Hi there. We wanted a content server which holding .pdf,.jpg etc. files as pyhical(like ftp directory) . And using GOS popup in Zxxx report. Then i told BASIS to setup GOS for ZCONTENT_SVR (which is our cs). And they done i tried GOS FM but now i'm getting an information like ;

"System error when accessing knowledge provider".

What should we do for this? And what mean this error?

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