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Former Member
Feb 10, 2010 at 10:37 AM

Status Profile SLFN001Service Desk

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Dear Friends,

have defined the status profile for the Service Desk ZSFLN001'.

For 'On Hold' & 'Sent to SAP' its not enabling to change status to 'In

Process' & 'Team Change' even though it mentioned in Status profile Lowest Status no & Highest Status no range.

Regards

PK