Problem with Add-on Installtion.

[Former Member]

Dear Friends,

My client is facing a peculiar problem. In one of the user's profile, the system says the add-on is installed but in actual, the addon is not installed in the system. There is no Addon LocalRegistration file also.As a resutl, the user is not able to use that addon.

How to solve the problem?

Regards,

Bharath S

[Former Member]

Hi,

There is only on solution for the same.

Go to C:\Program Files\SAP\SAP Business One

There is one file named "AddOnsLocalRegistration.sbo"

Open this file in notepad and keep only these word "<?xml version="1.0" encoding="UTF-16"?>" except this delete all the content

and save the file

restart the system and register the add-on, it will get installed.

This is local registry of add-on need to be cleared

regards

Kamlesh vagal

[Former Member]

Hi!

Check the User Prefernces in Addon Administration. Make that to Manual/Automatic

[Former Member]

The addon preferences for that user was set to manual only. However, there is no trace of addon installtion on the machine the user is working with.

Regards,

Bharath S

[Former Member]

Is that a 3rd party Add-on ?

[Former Member]

Its a 3rd party addon

[Former Member]

Hi,

Remove the add on from the Server and register it again. This will force a re-installation in all the Client machines. This is a bit hectic but may resolve your issue.

Regards

Sudatta