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Former Member
Feb 09, 2010 at 11:12 AM

Service order - Costs split


Hello experts,

i would like to ask whether this scenario is possible do be reproduced in SAP:

When using service management service dept. creates notification and order in SAP providing service operations and spare parts as an service operation to customer.

A sales guy makes an agreement (unofficially) with customer, in case customer buys a machine he gets service with 50% discount.

My question is, is it anyhow possible to split costs for service as

50% Cost center of Sales guy - 4000

50% Cost center of Service dept - 4010

directly when creating an service order, online and no afterward?

The thing is when Service department creates service order with 50% discount the full costs are settled on theirs cost center, so when they run CO-PA they have minus figures comparing to revenues.

@ I know that costs can be posted later onto different cost centers, but this requires lots of paperwork and confirmations from sales

@ Is it anyhow possible by using costing sheets?

What is your opinion?

Thank you,