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Error with libOCAHelperw-5-0.dll when viewing a Crystal Reports report in SAP Business One

I'm using SAP Business One 9.3 PL07 and trying to view a Crystal Reports report. I get this error (original was in Italian and I translated it here):

The procedure entry point ??0DHKeyAgree@BCM400@@QAE@II@Z could not be located in the dynamic link library C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\libOCAHelperw-5-0.dll

Consider that the specified DLL does exist.

This occures with any report, both made with my Crystal Reports for SAP Business One 14.2.5.2618 or other versions.

It happens just on one machine, while the report works on the others.

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5 Answers

  • Dec 14, 2018 at 10:00 PM

    Igor, close SAP Business One, delete this file libOCAHelperw-5-0.dll, open SAP B1.

    it should work.

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  • Dec 19, 2018 at 08:08 AM

    I'm facing the same issue, is deleting the libOCAHelperw-5-0.dll a valid workaroudn?
    I have also already re-installed all Crystal components (CR, BOE Runtime, CR Runtime) several times withour any result.

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  • Dec 11, 2018 at 10:15 AM

    Have the same error. Does anybody knows a solution?

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  • Dec 11, 2018 at 10:30 AM

    We've found a solution: you should start CMD as administrator, navigate to PathToYourPL7Package\Packages\Client\CRRuntime and execute CRRuntime_32bit_13_0_22.msi to uninstall CRRuntime, after that yo should execute it again to install it.

    Also. Before we has 32 bit and 64 bit versions both installed. Because we are using only 64 client - we keep only that version now. Maybe it's also a part f solution

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  • Dec 13, 2018 at 09:10 AM

    Thank you Igor, unfortunately uninstall and re-install didn't solve the problem.

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