Hi All,
We have modified the Contract account screen through BDT.
Functionality -
We have a custom table, that needs to be updated during contract account creation when reference contract account is used for creation.
The update is successful when creating contract account via ISU, but when creating thru CRM, the custom view is not getting triggerred.
I have checked in debugging as well, the process flow triggered via CRM is different than that from ISU. When Business Agreement is created via CRM, neither of PAI / PBO event is triggerred defined for the custom view created in BDT.
When we have the custom field passed from CRM, it is getting updated correctly, but if the field is not passed from CRM view and we are updating using code logic in BDT modules, it is not successful.
Could you please help in case I have missed on some config or is there any alternate way to get the custom requirement achieved.
The requirement is to have custom table updated in both Create and Change mode.
Thanks in Advance!!
Regards,
Rajesh Popat