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Former Member
Feb 04, 2010 at 01:49 PM

Portal Iview screen goes blank when clicked


we are on SAP EP 6.0 on windows with oracle 9i. We have a user who cant access a custom component in EP 6.0 which is contractor workbench. It has may tabs each with its own functionality. The user is able to access other tabs within contractor management however cant access this tab called contractor job management. When she clicks this tab, she gets a blank screen. Interestingly this happens only with this user, others are accessing all fine. Portal Mapping,Backend R/3 user profiles etc...are all fine. Its just a problem with this very tab and only happening to this one user. The user accesses the portal via citrix. Not sure where else to check. Any thoughts.