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Workflow inbox : emailid error

former_member569226
Participant
0 Kudos

Hi,

For workflow approval from SAP inbox, Iam getting the error message "Notification:The approver xyz doesnt have the email address in our userid information. Please fix this anomoly".

I checked the user in SU01 and the emailid is maintaned properly. Please let me know if we need to maintain the mailid in any other place or any settings needs to be done for activatiing the id.

Thanks & Regards

MS

Accepted Solutions (0)

Answers (4)

Answers (4)

former_member193382
Active Contributor
0 Kudos

Hi,

Check the user parameters in the user profile (SU01D). Compare them with those who are receiving the mails.

Regards,

Raj

former_member569226
Participant
0 Kudos

Hi,

THe screnario is for PR. I check for PA20 and the subtype 010 is not defined. But even i checked for other users and the subtype 010 is not created for any of the user, but they dont have any problem with the SAP inbox.

Regards

MS

Former Member
0 Kudos

Please check the authorizations assigned to the user ID , for trial assign role of the person through which its working fine.

former_member184495
Active Contributor
0 Kudos

Hi MS,

which business scenario is this?

Aditya

former_member554978
Active Contributor
0 Kudos

Check in PA20 tcode ...for infotype 0105(Communications) and subtype 0010